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Financial Conduct Authority Handbook
FCA / COBS

Conduct of Business Sourcebook  (COBS)

the conduct of business requirements applying to firms with effect from 1 November 2007

Reference codeTitle
COBS 1

Application

COBS 2

Conduct of business obligations

COBS 3

Client categorisation

COBS 4

Communicating with clients, including financial promotions

COBS 5

Distance communications

COBS 6

Information about the firm, its services and remuneration

COBS 7

Insurance mediation

COBS 8

Client agreements

COBS 9

Suitability (including basic advice)

COBS 10

Appropriateness (for non-advised services)

COBS 11

Dealing and managing

COBS 12

Investment research

COBS 13

Preparing product information

COBS 14

Providing product information to clients

COBS 15

Cancellation

COBS 16

Reporting information to clients

COBS 17

Claims handling for long-term care insurance

COBS 18

Specialist Regimes

COBS 19

Pensions supplementary provisions

COBS 20

With-profits

COBS 21

Permitted Links

COBS transchedule

Transitional Provisions and Schedules